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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Stafford

Pharmacy Weight Loss Stafford | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you confirm that you have read, understood, and agree to these terms.

1. About Us

Pharmacy Weight Loss Stafford is a GPhC-registered online pharmacy (Registration No. 9012511) operating in Stafford, United Kingdom. We provide clinically supervised weight loss consultations and prescription services via our online platform.

2. Eligibility

To use our services, you must:

We reserve the right to decline any application if, in the clinical judgement of our prescriber or pharmacist, treatment is not appropriate or safe for you.

3. Prescriptions

All prescriptions issued through our service are generated by a registered prescriber following review of your medical questionnaire and, where required, additional clinical information. Prescriptions are issued only where clinically appropriate.

You must provide accurate, complete, and truthful information at all times. Providing false or misleading information may result in immediate termination of your account and could put your health at risk. We accept no liability for harm arising from inaccurate information provided by you.

Prescriptions are valid for the period stated on the prescription and cannot be transferred to another individual. Our pharmacist will review and approve your order before dispatch.

4. Payment

All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable. Payment is required in full at the time of ordering. We accept major debit and credit cards and other payment methods listed at checkout.

Orders will not be dispatched until payment has been received and cleared. We reserve the right to amend prices at any time. Prices applicable at the time of your confirmed order will apply to that order.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is made via a trackable, discreet postal service to your nominated UK address.

Delivery timescales are estimates only and may be affected by factors outside our control, including postal delays. We cannot be held responsible for delays caused by Royal Mail or third-party couriers once the order has been dispatched.

It is your responsibility to ensure someone is available to receive the delivery or that a safe delivery arrangement is in place.

6. Cancellations and Refunds

You have the right to cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been dispensed and dispatched, we are unable to accept returns or provide refunds for dispensed medicines, in accordance with UK medicines legislation and patient safety regulations.

If your order is declined by our prescriber or pharmacist on clinical grounds, you will receive a full refund. Refunds are processed within 5–10 working days to your original payment method.

7. Medical Disclaimer

The information provided on our platform is for informational purposes only and does not constitute medical advice. Our service does not replace your regular GP or primary healthcare provider. You should always inform your GP of any medications prescribed through our service.

Weight loss treatments may carry risks and side effects. Our clinical team will assess your suitability, but it is your responsibility to read all patient information leaflets supplied with your medication and to seek immediate medical attention if you experience adverse effects.

8. Privacy and Data

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details on how your data is collected, used, and stored.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.